24/7 Helpdesk

 U.S. based for your peace of mind

The C.S.R.T. Helpdesk is staffed by our team of IT Professionals, right here in the U.S. Our ticketing system documents and tracks all interactions to our knowledge base so we can efficiently address and reduce any recurring problems.

Backup and Disaster Recovery

Don’t remain vulnerable with a single-location storage situation

Our evaluation of the networking and storage needs of your healthcare organization will supply you with our recommended and comprehensive Backup and Disaster Recovery plan.  Don’t remain vulnerable with a single-location storage situation. Our Backup and Disaster Recovery plan will provide you with backup logs validating data was encrypted, backed up, and problem free; fully compliant with HIPAA regulations.

Professional Services

As your Managed Service provider C.S.R.T. will reduce your healthcare IT risks

We will assess your IT infrastructure, policies, processes and performance indicators to see if they meet your overall IT needs. As a Managed Service provider we will reduce your healthcare IT risks; working within your budget and goals.

•  IT audit services
• Strategic planning
• Migrations
• System integration
• IT program management

Cloud Hosting

Maintaining an on-site IT system is no longer a cost-effective option

Our healthcare clients have seen a significant reduction in IT related expenses by outsourcing their IT infrastructure; maintaining an on-site IT system is no longer a cost-effective option. Your organization’s focus is patient care, free your staff by outsourcing your Information Technology activities to C.S.R.T. We will provide the right hosting option for your organization with public cloud, private cloud or hybrid cloud hosting options.

Remote Monitoring and Management

Faster results, lower maintenance costs, and a reduction-of-impact is what you can expect with C.S.R.T. on the job

Our investment in top-tier monitoring and management tools allow us to proactively diagnose the status of your network.  These tools allow us to notify you of any issues and give us the ability to resolve any problems quickly; getting you back to work with minimal disruption.  We will be your one source; managing network problems and your vendors to a successful resolution.  Faster results, lower maintenance costs, and a reduction-of-impact, should network/server outages strike, is what you can expect with C.S.R.T. on the job.